How to connect to the Council sewer network

how to connect your property to council sewer

Most existing Whangarei properties have a sewer connection available for them to connect to. Your connection would have been constructed at the time that the Council installed the main sewer line in your area.

This connection is underground, so you will not be able to visually find it on your property.

If a sewer connection already exists from the Council main sewer line to the point of discharge on your property boundary, you can’t simply connect on your own.

Building consent approval will be required to connect to the point of discharge. All building consent applications are now made through the Whangarei Councils online system, AlphaOne.

You will need to register and complete the application form. You can find out more about this here: WDC Alpha One

The approval process takes around 3 weeks.

Once you have received your building consent approval, then you will need to engage a Registered drainlayer (that would be us:) to connect your home to the public sewer.

To keep disruptions to a minimum, we aim to make sewer conenctions live on the same day we start the work.

We will arrange all Council inspections and supply you with an ‘As Built diagram’ which will be kept on the Council files for your property.

If, however, no sewer connection exists for your property, then a Public Utility application must be made and approval given to create a new connection.

Read More: How to apply for a new sewer connection


How to find out if there is an Existing Sewer Connection available for your Property

The easiest and fastes way to do this is to contact Whangarei Council Customer Service Team to see if your property has access to an existing sewer connection. The Customer service team will be able to up your address and check immidiately.
Whangarei Council Phone: 09 430 4200
Whangarei Online Contact Form:  Enquire online


How much does it cost to connect to Council Sewer Main

There are a number of costs that will be incurred:
1. Application fee for your building consent – This is payable when you submit your building consent application. Council will be able to calculate these costs for you before you start.
2. Development fee – Whangarei council may require a development contribution to connect. This can vary depending on your location. Contact the Council to ask how much this is for your property.
3. Drainage Contractor – cost to actually iinstall the connection and connect your house to that connection. We can supply a fixed price quote for the work.


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Wayne Jecentho
Wayne Jecentho
2024-02-09
Highly recommend the team at Woods Plumbing and Drainage. We had a new septic system designed by Carey and installed by Zane’s team. The whole process was well communicated and executed. A pleasure to deal with and very professional. Cheers guys.
Nicki Burgess
Nicki Burgess
2023-12-18
We are so happy with the job Zane and his team did connecting our property to town sewage. Fast, very efficient and tidy. 100% recommend Woods Plumbing. Andrew Youngs & Nicki Burgess
Eileen Hales
Eileen Hales
2023-09-11
Very happy to recommend and place a favourable review for Woods Plumbing & Drainage. Zane and his team sorted our drainage problems quickly and efficiently. He liaised with council and other contractors. Very happy with result and thanks Zane
paua1958
paua1958
2023-08-10
Zane and his team shifted a sewer line across our build site and set up installation for our build. They were great to deal with, and worked in well with the other contractors. Zane went the extra mile to make sure that everything worked seamlessly with the Council. We can't recommend Woods Plumbing and Drainage highly enough!
Iain Robertson
Iain Robertson
2022-03-05
Zane and his team did a fantastic job of installing all the drainage on our extension project. They were polite, efficient, pleasant to work with, communicated with me very well to adjust things as we went along and finally left the site veery tidy. I also thought the price was very reasonable for a top notch job. Would highly recommend them for your drainage needs.
Betsy Duncan
Betsy Duncan
2021-05-20
We enjoyed our recent dealings with Zane to convert our septic to main sewer. Zane took charge of all the dealings with Council for us, the job ran efficiently and smoothly. Zane and his team were very polite, accommodating and a pleasure to work with. We would definitely use their services again in the future.
Judy Harrison
Judy Harrison
2021-05-12
Very happy with the drainage job Zane and his team did for us - the site was left neat and tidy on completion - thank you
Aaron Kennedy
Aaron Kennedy
2020-08-18
Great company to work with.
Glen McKenzie
Glen McKenzie
2020-01-28
Excellent. Same day service.